In addition to leadership team conference/seminar activity on teamwork, values and stakeholder relationships we have designed and implemented an in depth and highly accountable Senior Management Team (SMT) 'Work Based Learning' management development program that is driven down to the critical operational team leader level by those members of the SMT in a knowledge transfer program.The program is supported by individual coaching and follow on seminars.

The program involves key learning topics including:

  • Leading high performance teams
  • Leading people to improve customer engagement
  • Leading change to emphasise the 'how' effect in balance with metrics
  • Managing and motivating poor or marginal performers

Each topic is followed up by group feedback sessions and site visits.

The program has the full support of the executive team and the Managing Director who are involved as sponsors.
A major presentation by the SMT participants is held at Macquarie University adding a powerful dimension of challenge and accountability.

Testimonial feedback includes:

"Highly professional, pragmatic and useful."
"Flexible, relaxed and enjoyable way to learn and accountability to apply the knowledge."

"We are really seeing positive changes in our people as a result."
"John keeps the pressure on in a very positive way and makes it easy to learn."

"Fantastic. Everybody is involved. I've been to lots of management development courses, this is by far the best."

A SYDNEY LOGISTICS FIRM (name not mentioned for confidentiality reasons)

An anger and conflict management intervention program following to a serious road rage incident involving charges. Development of a unique circle of safety concept for the company.

For further information about this client please contact John Walker directlty.

Team Managagement systems